Quality Courses

Total quality managemetn (tqm) and continual improvement (kizen)

Ref No: 201615

Definitions, basics, principles of quality management, total quality and application tools in all fields will be displayed, with a link to providing a work environment aims to excellence and business development, as well as displaying continuous improvement concepts and explain the relevance of the total quality management and application to achieve the requirements of excellence in operations and competitiveness in any business system.


Course Objectives:

This course aims to show and explain the following:

  • The basic concepts of quality, total quality management and development stages.
  • Total quality management and dissemination of culture change.
  • Total quality management as an input for the development of the competitive advantage of the economic institutions and the concepts of the institutional excellence.
  • Total quality management and continual improvement.
  • Providing trainees with the necessary skills and tools for the application of the total quality management concept.

Training period:

3 Days

During 17 - 19 Muharram 1438 A.H. Corresponding to 18 - 20 October 2016 A.D., Riyadh City, Saudi Arabia.


Course Fees:

2400 SAR.

Course Program

First: Total Quality Management (past, present and future)

  1. Quality Management:
  • Quality Definition
  • Developmental Stages of Quality Control Methods
  • Dimensions and Approaches of the Quality Study
  • Quality Costs
  1. Total Quality Management:
  • Total Quality Management Concept.
  • The Eight Basics (Particulars) of the Total Quality Management
  • The importance of the total quality management and its properties
  1. The pioneers of the Total Quality Management
  2. The most critical elements of the success of the total quality
  3. The principles and requirements of the total quality management:
  4. The principles of the total quality management
  5. Stages of the total quality management application
  6. The major requirements of the total quality management application
  7. Objectives, benefits and obstacles of the total quality management application
  8. Quality Awards
  9. International Standards (ISO) and Total Quality Management
  10. Tools in Total Quality Management:


Second: Total Quality Management and Culture Change:

  1. Quality Management and Change Requirements:
  2. Change Concepts and its types.
  1. Types and fields of change under the total quality management.
  2. Causes and Drivers of Change.
  3. Total quality management as an approach of the culture change
  4. Change Management.
  5. Leadership and Total Quality Management (instituting the total quality culture)
  6. Leadership Concept
  7. Leadership Theories and its styles
  8. The leadership role in the application of the principles and basics of the total quality management


Third: Total quality management as an approach of excellence and development of competitive advantage for the Economic Institution:

  1. Total quality management and competitive advantage
  2. Total quality management and competitiveness substrates
  1. The strategic management of total quality
  2. Strategies of total quality


Fourth: Total Quality Management and Continual Improvement:

  1. The role of the total quality management in improving
  2. The sustainable improvement and improvement management
  1. The ten principles of Goran to improve quality
  2. The stages of improvement projects
  3. The methods of the total quality improvement
  4. The continual improvement


Fifth: "KAIZEN” - “Jimba” - “Muda"

  1. The principle of “KAIZEN methodology"
  2. “KIZEN” circles, the stages of the continuous improvement application and its revenues
  1. The five golden rules of “Jimpa"
  2. The eight commandments for the application of "KAIZEN methodology"
  • All employees in the factories and production units
  • All employees of the projects and the research and development centers
  • All specialists of quality and performance excellence affairs
  • All specialists of the environmental and occupational safety and health affairs
  • All specialists of general health
  • All employees of human resources and development.
  • All employees of the management, planning and organization
  • All employees of training and development aiming to the institutional excellence
  • All employees of the private and public learning in its all stages
  • All employees of the follow-up, investigation and analysis of the business and human behavior authorities.
  • All interested and scholars in the quality field.

At the end of the program, each trainee receives a participation certificate from AMAD for Training and Technical Consultation.


SN Date Location Fees Apply
1 18 - 20 Oct 2016 RIYADH - SAUDI ARABIA 2400 ر.س Apply Details