The program tackles the definitions of quality concepts, the foundations and principles of Quality Management and Total Quality Management (TQM), and the application tools in relevant areas as well as its relation to create a work environment designed for business development and excellence. It also discusses concepts of quality measurement and the continuous improvement to achieve the accreditation and illustrates how the TQM application relates to achieving the excellence requirements in the processes and competitiveness.
The program aims to provide participants with knowledge and positive trends relating to the concepts of quality and leaders of total quality development, as well as how to create, apply and manage TQM, its standards and measurements to continuously improve processes and activities of the educational and training sectors and provide outstanding services.
During the period of 21 - 23 Rabi al-awwal,1438 A.H, corresponding to 20 - 22 December, 2016 A.D
Riyadh, Kingdom of Saudi Arabia
2800 SAR, Special Offer for groups (two or more persons) 2400 SAR
At the end of the program, the trainee will be able to:
- TQM importance,
- TQM principles,
- TQM objectives,
- TQ components and dimensions,
- TQ criteria,
- TQ measurement, and
- Technique and mechanisms of continuous improvement.
The trainee will be granted a Certificate of Attendance from AMAD Technical Training Center